Review-footprint mapping
Map platforms, business locations, volume patterns, and dependencies across the public review surface.
Review Integrity Audit · human review
Reviews are now regulated trust infrastructure.
British Black Light provides scope-defined Review Integrity Audits for businesses whose reputation, conversion, and compliance posture depend on customer reviews.
Why it matters
The question is whether the record can be evidenced, explained, and defended.
Incentivised, suppressed, manipulated, or unverifiable reviews can create regulatory, reputational, and commercial risk. The point is not to decide who is lying. It is to establish whether the review environment, governance, and record are sufficiently robust for a serious business to rely upon.
Scope boundary
This is a structured evidence and governance assessment. It is not a fraud finding, a determination of authenticity, or legal advice.
Audit coverage
Provenance questions
Identify the record and process questions required to explain how reviews are obtained, handled, and retained.
Risk indicators
Surface incentive, suppression, anomaly, and concentration indicators for human review, not automatic conclusions.
Compliance posture
Frame practical questions around review integrity, platform dependency, and a CMA or DMCC-aligned compliance posture.
Governance route
Set out prioritised evidence, operational, communication, and governance measures for consideration.
Decision-support output
Produce an evidence pack, indicator summary, compliance questions, and defined next actions.
What it does not do
Bounded work, clear limits.
- Accuse anyone of fraud.
- Determine the authenticity of every review.
- Provide legal advice.
- Make automated findings.
- Name a so-called fake reviewer.